The Spa Doctor Customer Care
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Activity overview
Latest activity by The Spa Doctor Customer Care-
The Spa Doctor Customer Care created an article,
How do I track my Try Before You Buy order or return?
A tracking number with the tracking link is provided upon completing your Try Before You Buy purchases. Simply click the tracking link to monitor the progress of your Try Before You Buy shipment.
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The Spa Doctor Customer Care created an article,
How do I cancel before I am charged again?
To cancel Try Before You Buy before the 21 days expire, reach out to our team through our Customer Support page. You can contact our team through phone, email, or online chat. You can also cancel y...
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The Spa Doctor Customer Care created an article,
How long is the trial period?
The Try Before You Buy program comes with a 21 day trial-period. Unless you return the items, or otherwise cancel your subscription, it will automatically renew after 21 days. You will continue to ...
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The Spa Doctor Customer Care created an article,
How many items can I try at one time?
You can only try 1 kit at a time.
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The Spa Doctor Customer Care created an article,
What items are eligible for Try Before You Buy?
For now, the 3-Step Age-Defying Skincare System is the only kit you can purchase through Try Before You Buy. The 3-Step Age-Defying Skincare System includes: Step 1: CLEAR & REFRESH Facial Cleanse...
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The Spa Doctor Customer Care created an article,
Are there any fees associated with Try Before You Buy?
Yes. Shipping and applicable taxes are always paid upfront, even if you decide to return the products. We will charge you the price of items we sent to you under the “Try Before You Buy” plus appli...
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The Spa Doctor Customer Care created an article,
What is Try Before You Buy?
Our "Try Before You Buy" program not only allows you to enroll in our Subscribe and Save autoship program (terms available here) but also to receive your selected items, try them out for their firs...
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The Spa Doctor Customer Care created an article,
Who has access to sign up for our “Try Before You Buy” program?
The Try Before You Buy program is available only to customers residing in the United States.
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The Spa Doctor Customer Care created an article,
How Long Should A Refund Take To Reach Me?
Refunds typically show up in your account within 5-10 business days. If it hasn't appeared after 10 days, reach out to your bank. If they can't find the refund, reach out to us via the Contact Us p...
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The Spa Doctor Customer Care created an article,
How do I find The Spa Dr. order number?
Once you place your order successfully, you will receive a unique The Spa Dr. order number. There are two ways to find your Order Number: 1. Check your email inbox or spam for the order confirmatio...
